Meet the Team

 

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Erica

Clinical Coordinator

Erica’s experience in orthodontics began in 1998 when she was a patient of Dr. Browning. At 14 years of age, she began working in the business office as the front desk assistant. She later became a certified X-Ray technician. Erica has been an employee of Browning Orthodontics for more than two decades. Her role has developed over the years into his lead assistant and clinical coordinator, overseeing the office operations. She is committed to making our patients and their families experience our office in a positive way.

She admires how Dr. Browning tries to make a difference in each patient’s life, wanting them to pursue their dreams. Dr. Browning often reminds patients and even parents to cross things off on their bucket list. His famous saying, “Life ... Live It!” Her favorite part of the job is watching the changes that happen to patients; not just their smile but how their confidence grows.

Erica was born and raised in Jacksonville and resides in Wilmington with her husband Travis. They welcomed their first child, Presley, in 2016. In her spare time, Erica enjoys spending time with her family.

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Renelle

Administrative Assistant

Renelle is Dr. Browning’s administrative assistant who oversees the “behind the scenes” office duties. She has more than 20 years of experience in the orthodontic field, from working chairside assistant to all business office duties. Her goal is to incorporate the knowledge and customer service she has acquired to equip our team to best serve our patients and their families.

For Renelle, coming to work is always fun! She appreciates Dr. Browning’s dedication to his patients and staff, and that he makes his staff and patients feel like part of the family.

Renelle has lived in Wilmington since 2005. She is married to her high-school sweetheart Michael, and they have a daughter together, Coley. Renelle enjoys hanging out with friends and can also be found on the soccer field, the horse stables, or at the beach.

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Paula

Orthodontic Assistant

Paula began her career in 1990, working for an orthodontist after school. An Army wife stationed in Germany, she also worked with the resident program at the Baumholder Dental Clinic. Now, as a member of our team since 2015, Paula assists Dr. Browning with placement of orthodontic appliances, educates patients on proper oral hygiene, and does a variety of lab work. She appreciates the care and support of her teammates and considers them all like her family.

Paula loves working with Dr. Browning because he is so fun to work with and treats everyone like a friend. Work is so much better when you love what you do!

Paula was born and raised in Virginia. She has two children: a daughter going to nursing school and a son in the Coast Guard. She and her husband love to travel, spend time on the beach, and play with their boxer, Harley.

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Christy

Financial Coordinator

Christy has been in the dental/orthodontics field since 1996. She attended UNC-C and later attended CFCC for their dental assisting program. She is also a certified dental X-Ray technician. She has had a wide variety of experience, primarily focusing in all aspects of the business office. Christy also has experience working as a sterilization technician and dental assistant. As financial coordinator, she assists our patients with their financial needs to ensure they have a full understanding of their contract.

After meeting Dr. Browning more than 20 years ago, there was never a question where her daughters would have their orthodontic treatment. Christy always appreciated his charisma and excitement for his patients. He became much more than her daughter’s orthodontist, but became a coach, cheerleader, and most important, a mentor. As luck would have it, when Christy decided to get back into dentistry, Dr. Browning was hiring and she jumped at the chance to work with him. His integrity, mentorship, and exceptional quality of care extend to all his patients. The team she works with makes it a blessing to come to work every day.

Christy enjoys working with and getting to know our patients and patient families, and coming in every day to such a happy and fun environment.

When Christy is not at work, she is spending time with her husband of more than 20 years, Sonny, her two amazing daughters, Raegan and Mylie, and granddaughter Haven. She also loves traveling with daughters, playing sports, and beach time!

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Debi

Treatment Coordinator

Debi has been working in the dental field since 1981. She is a registered and certified dental assistant, certified orthodontic assistant, and X-ray technician. Debi is responsible for treatment plans, professional relations, and marketing. She loves talking to and learning from every patient and parent, along with seeing our patients’ confidence change throughout the process of improving their smiles. On a professional-relations side, she thoroughly enjoys the relationships she has developed within the dental community. Debi especially enjoys helping guide our patients from their very first new-patient appointment to their perfect smile.

She believes the tailored one-on-one customer service we provide to each and every patient at our office really sets us apart from other orthodontic offices. She finds it a privilege to work alongside Dr. Browning because he is so patient focused: making sure every treatment plan is specific to each individual patient and making them feel comfortable throughout their orthodontic journey.

She and her husband Tim relocated from New Jersey to enjoy the beach life. They sadly left behind their son, his wife, their daughter, son-in-law, and two granddaughters, Jade and Kennedy. In their spare time, they enjoy the beach as often as possible.

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Rhonda

Sterilization Technician

Rhonda has more than 20 years of experience in many aspects of dentistry. Most of her experience is working as a dental assistant II and a certified X-ray technician. She is also CPR, OSHA, and infection-control certified. Orthodontics has become her favorite: working as a sterilization technician. She is very passionate about every detail in sterilization and enjoys creating a germ-free environment for her team and patients.

There are many things she loves about Dr. Browning, but her favorite is how he keeps everyone laughing. She loves seeing perfect smiles when braces come off and giving the most amazing take-down parties for our patients.

When she is not caring for patients, Rhonda can be found spending time with family. She also is an avid runner.

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Lori

Patient Care Coordinator

Lori has more than 30 years of experience in business administration, human resource management, and marketing. Though working as the patient care coordinator at Browning Orthodontics is her first venture in the orthodontic field, she has truly found her work home. Her favorite saying is, “do something you truly love and you will never work a day in your life.” Every day is a new opportunity to smile!

As a people person, her favorite part of her job is developing relationships with the Browning patients and their families, while creating a welcoming and comfortable environment. When you leave Browning Orthodontics, you truly feel like you are part of our family and have something to smile about. 

Lori and her husband Randy have lived in Wilmington for almost a quarter century with their daughter Kayla (who is now a fifth-grade school teacher), and their two fur babies Cristi and Bella. When Lori is not working, you can find her spending time with her family, flower gardening, painting, relaxing at her swimming pool, or spending time on the beach.